Privacy is not an afterthought
Most feedback tools track everything they can — user behavior, session data, third-party pixels — because their business model depends on it. MonkFeed's model doesn't.
We are not an advertising company. We do not monetize your users' data. We do not sell insights derived from your feedback to third parties.
Privacy-first isn't a marketing claim — it's a structural decision baked into how MonkFeed is built and how it generates revenue.
What we collect — and what we don't
MonkFeed collects:
- Feedback content — the actual requests and votes submitted by your users
- Basic session identifiers — to prevent duplicate votes and spam submissions
- Usage metrics — to power your dashboard analytics
MonkFeed does not collect:
- Behavioral tracking, heatmaps, or session recordings
- Third-party advertising data or cross-site tracking
- Personally identifiable information beyond what you explicitly configure
- Data sold, shared with, or accessible to advertisers
You control what identifiers (if any) are passed to the widget. Anonymous feedback is fully supported.
Built for compliance
MonkFeed is designed with GDPR principles at its core:
- Encryption in transit and at rest — all data is protected end-to-end
- User deletion rights — users can request removal of their submitted feedback
- No cross-site tracking or fingerprinting — the widget doesn't follow your users across the web
- Minimal data collection — we only store what's necessary to deliver the service
- Data residency — enterprise plans support custom data processing agreements and retention policies
For teams in regulated industries, MonkFeed is designed to stay out of your compliance audit's way.
Trust is a feature
When you tell your users that your feedback tool respects their data, they engage more honestly. They submit more candid requests. They vote more accurately.
Privacy-first feedback collection isn't just an ethical choice — it produces higher-quality signal. Users who trust your product share more, and the insights you gather are more representative of what they actually need.
MonkFeed helps you build that trust by design, not as an afterthought.